FAQS

MerytMallShop Life and Cleaning Products Frequently Asked Questions (FAQs)

1. What types of life and cleaning products does MerytMallShop offer?

We offer a variety of life products, including kitchen utensils, home decor, personal care items, and cleaning products such as detergents, disinfectants, and cleaning tools.

2. How do I choose the right cleaning products?

When selecting cleaning products, consider your cleaning needs, the type of surfaces, and any allergies to certain ingredients. Our product pages provide detailed usage instructions and ingredient lists for your reference.

3. Are MerytMallShop products safe?

Our products undergo rigorous quality checks and meet relevant safety standards. We provide detailed ingredient listings in the product descriptions to ensure consumers can use them with confidence.

4. How should I handle order issues?

If you encounter any issues with your order, such as not receiving the item or receiving a damaged product, please contact our customer service team promptly, and we will assist you in resolving the issue.

5. Does MerytMallShop have a return policy?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchased product, please contact us within 30 days of receiving the item, and we will assist you with a return or exchange.

6. What is your delivery range?

We currently support delivery across the country. Please enter your address at checkout to confirm if delivery is available to your location.

7. How can I receive information about discounts or promotions?

Please subscribe to our email newsletter and follow our social media platforms to receive the latest information on discounts and promotional events.

8. What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, and e-wallets. Please refer to the checkout page for specific payment options.

9. What cleaning products do you recommend for everyday household cleaning?

We recommend using multi-purpose cleaners, glass cleaners, and kitchen cleaners. These products are suitable for most surfaces and effectively remove dirt and bacteria.

10. How can I contact customer service?

You can reach us by sending an email through the “Contact Us” page on our website or by calling our customer service hotline. Our team will respond to you as soon as possible during business hours.

If you have any other questions, feel free to contact us!